Here's a Tip Most Consumers Would Never Know

You can use knowledge to avoid repairs and save money. Here's one example in a consumer's own words: "I brought my new vehicle in for a tire rotation to help reduce my repair bills. The shop did an excellent job and I was back on my way in 20 minutes. A few weeks later, I started to notice my steering wheel shaking when going off the freeway and slowing to a stop. I was concerned, so I brought my car back to the shop. They called and told me that my brake rotors were warped, and needed to be removed and re-machined. The total would be approximately $100. I still can't figure out what happened."

More often than not, this is what caused the rotors to warp: The vehicle is normally driven for awhile before arriving at the repair shop or tire store. The shop removes the tires and in so doing creates a problem. Whenever the brakes are hot and the lug nuts are loosened on a newer vehicle, it can cause the rotors to warp. This is less of a problem with older vehicles because the rotors are generally thicker.

The wise consumer's tip: Let your brakes cool down for at least 1 hour before removing the wheels, especially in a newer vehicle which has thinner rotors. This may mean leaving your vehicle at the repair shop, going about your business and returning later in the day. You may need to arrange for a ride from a family member or friend. If you choose not to leave your vehicle, tell the repair technician to let your vehicle sit for awhile so the rotors can cool off. It may take longer the first time around but at least you will save your rotors and not have to come back again so soon. Being a knowledgeable consumer will save you time and money, and you won't have to argue with the repair technician or shop manager about why your rotors are warped.

Click here for "Rights as an Automotive Repair Consumer"

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